Search
Community
Search product
Search product
Recipe of the week
Recipe of the week
Recipe of the week
Mixed Spice Pavlova
Did you know
Did you know
Never store tomatoes in the fridge. Besides losing their nutritional value, they will also lose their flavour. Store tomatoes above 12°c.

Frequently asked questions


I can’t find one of my favourite MASTERFOODS products in my local supermarket – where can I find it?

Contact our Consumer Services team using the email contact form on this website and one of our friendly team members will contact you as soon as possible. Don't forget to give us your address and post code so we can find the closest supermarket that ranges this product. Sometimes providing your contact phone number will allow us to get back to you quicker.

I am a coeliac or I am cooking for one – can you send me a list of your gluten free products?

All the products that have been declared as gluten free will have a green tick above the product in our product information. For a full list of gluten free products contact our Consumer Services team.

I am a vegetarian, can I replace meat with vegetarian products when using MASTERFOODS products or recipes?

All MASTERFOODS vegetarian products that indicate preparation including meat can also be made with a vegetarian product - use the same quantity of vegetarian product as is recommended for meat, so that your sauce to protein ratio is still correct.

I would like to request samples for my non-profit school, charity or other group, can you please send some?

Please contact our Consumer Services team via email with your organisations request and details.

I would like to try a free sample of your products before I buy them.

Generally we do not send samples of our products however, from time to time we will have promotional sampling offers for our Flavour Lovers members. You can be the first to know and Join the Club.

I live in New Zealand and can’t find one of the products listed in the product section of your website

Not all of the products made by MASTEROODS are available in New Zealand - please contact our Consumer Services team.

Can I buy the products you show on this web site?

No. MASTERFOODS does not sell products over the web. Products shown throughout the site are sold at most leading grocery retailers. We do sell a range of herb and spice racks which you can access in our Gift Shop

Where are your products made?

All MASTERFOODS products are made in Australia, and most are made at our manufacturing site on the NSW Central Coast, Australia.

How do I buy MASTERFOODSERVICES product?

Our foodservice product is distributed to over 400 wholesalers nationally. Contact our MasterFoodServices representatives to obtain a list of wholesalers supplying your area.

back to top